DSO HNR will be closed at 12:30 pm on Friday December 15th for staff development. We will re-open at 8:30 am on Monday December 18th. We apologize for any inconvenience. Thank you.

 

Contact Us

You can contact us by phone, email, fax or mail anytime you have a need for information about adult developmental services and/or you wish to apply for services. Our hours of operation are Monday to Friday, 8:30 am – 4:30 pm except on statutory holidays.

Your call/request is important to us! When you call, email or fax us we will try and respond to you within one business day. If you call us, a receptionist will direct your call to the most appropriate person. While we do our best to take yours at the time you call, we are not always available (e.g., we may be meeting with people or on the phone with someone else). We aim to return all calls the day they are received but depending on the volume of calls, it may be the next business day when we call you back.

While the main office is located in Hamilton, we have local sites in each of the communities in our region. For people who prefer to connect with us in person, we have walk-in hours (no appointment needed) for each of our sites (please see specific site details for more information).

DSO Hamilton-Niagara Region, Hamilton Site

c/o Contact Hamilton, 140 King Street East, Suite 4, Hamilton, ON, L8N 1B2
Parking Instruction

Phone: 905-297-5604
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Fax: 905-667-0671
Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Office Hours: Monday to Friday, 8:30 am – 4:30 pm
Walk-in hours: Monday to Friday, 8:30 am – 4:30 pm

Contact DSO Hamilton

DSO Hamilton-Niagara Region, Brant Site

c/o Contact Brant, 643 Park Rd. N., Brantford, ON, N3T 5L8

Phone: 519-512-0010
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Office Hours: Monday to Friday, 8:30 am – 4:30 pm
Walk-in hours: Friday 10:00 am – 12:00 pm

Contact DSO Brant

DSO Hamilton-Niagara Region, Niagara Site

c/o Contact Niagara, 23 Hannover Drive, Unit 8, St. Catharines, ON, L2W 1A3

Phone: 289-477-5305
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674
Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Office Hours: Monday to Friday, 8:30 am – 4:30 pm
Walk-in hours: Tuesday 9:30 am – 11:30 am

Contact DSO Niagara

DSO Hamilton-Niagara Region, Haldimand, Norfolk, Six Nations and New Credit Site

228 John Street, Simcoe, ON,  N3Y 2Y8
Mailing Address:
124 Norfolk Street North, P.O. Box 278, STN. Main, Simcoe, ON, N3Y 4L1

Phone: 905-296-0104
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Office Hours: Monday to Friday, 8:30 am – 4:30 pm
Walk-in hours: Friday 1:30 pm – 3:00 pm

Contact DSO Haldimad, Norfolk, Six Nations and New Credit

TTY and Interpretation Services

Calling Via Bell Relay Service (TTY)

Contact Hamilton can be contacted via TTY by placing a Bell Relay call.

  • Dial 711.
  • Enter 905-570-8888
  • Type GA.

The Bell Relay operator will dial the number for you, and will let you know as soon as you are connected (i.e. “Contact Hamilton is on the line, go ahead.”)

You can leave messages on answering machines or voicemail systems with the Bell Relay service. If you do this, please mention that you have called using the Relay service.

Both TTY service and interpretation services are available upon request. If you require either of these services, please call any of the phone numbers listed below and identify your need. We will be happy to help you.