Contact Us
You can contact us by phone, email, fax or mail anytime you have a need for information about adult developmental services and/or you wish to apply for services. Our hours of operation are Monday to Friday, 8:30 am – 4:30 pm except on statutory holidays.
Your call/request is important to us! When you call, email or fax us we will try and respond to you within one business day. If you call us, a receptionist will direct your call to the most appropriate person. While we do our best to take yours at the time you call, we are not always available (e.g., we may be meeting with people or on the phone with someone else). We aim to return all calls the day they are received but depending on the volume of calls, it may be the next business day when we call you back.
While the main office is located in Hamilton, we have local sites in each of the communities in our region. For people who prefer to connect with us in person, we have walk-in hours (no appointment needed) for each of our sites (please see specific site details for more information).
DSO Hamilton-Niagara Region, Hamilton Sitec/o Contact Hamilton, 140 King Street East, Suite 4, Hamilton, ON, L8N 1B2 Phone: 905-297-5604 Fax: 905-667-0671 Email: info@dsohnr.ca Office Hours: Monday to Friday, 8:30 am – 4:30 pm |
Contact DSO Hamilton |
DSO Hamilton-Niagara Region, Brant Sitec/o Contact Brant, 643 Park Rd. N., Brantford, ON, N3T 5L8 Phone: 519-512-0010 Toll-Free Fax: 1-844-777-6663 Email: info@dsohnr.ca Office Hours: Monday to Friday, 8:30 am – 4:30 pm |
Contact DSO Brant |
DSO Hamilton-Niagara Region, Niagara Sitec/o Contact Niagara, 23 Hannover Drive, Unit 8, St. Catharines, ON, L2W 1A3 Phone: 289-477-5305 Email: info@dsohnr.ca Office Hours: Monday to Friday, 8:30 am – 4:30 pm |
Contact DSO Niagara |
DSO Hamilton-Niagara Region, Haldimand, Norfolk, Six Nations and New Credit Site228 John Street, Simcoe, ON, N3Y 2Y8 Phone: 905-296-0104 Toll-Free Fax: 1-844-777-6663 Email: info@dsohnr.ca Office Hours: Monday to Friday, 8:30 am – 4:30 pm |
Contact DSO Haldimad, Norfolk, Six Nations and New Credit |
TTY and Interpretation Services
Calling Via Bell Relay Service (TTY)
Contact Hamilton can be contacted via TTY by placing a Bell Relay call.
- Dial 711.
- Enter 905-570-8888
- Type GA.
The Bell Relay operator will dial the number for you, and will let you know as soon as you are connected (i.e. “Contact Hamilton is on the line, go ahead.”)
You can leave messages on answering machines or voicemail systems with the Bell Relay service. If you do this, please mention that you have called using the Relay service.
Both TTY service and interpretation services are available upon request. If you require either of these services, please call DSO Hamilton Niagara region at 1-877-376-4674 and identify your need. We will be happy to help you.