The Application Process at the DSO HNR

Once you have completed the intake process and your eligibility for adult Developmental Services has been confirmed, the following steps will occur:

Step 1: Application Package

An Access Coordinator will contact you to schedule two application appointments. The person and at least one or two other people who know that person well should also attend these appointments.
At these appointments, the Access Coordinator completes two specific questionnaires (this makes up the application package):

  • Application for Developmental Services and Supports (ADSS)
    • During the first meeting, the Access Coordinator will complete the Application for Developmental Services and Supports (ADSS) with the person and their support network. The ADSS is a story of the individual; the purpose is to get to know the individual. The questionnaire takes approximately two hours to complete and is conversational in nature.
  • Supports Intensity Scale (SIS)
    • During the second meeting, the Access Coordinator will complete the Supports Intensity Scale (SIS) with the person and their support network. The SIS is a standardized assessment tool that seeks detailed information about the supports a person needs in order to be successful and enjoy a positive quality of life.

During these appointments, the Access Coordinator will also explain in greater detail how the DSO works and the services that are funded through the Ministry of Community & Social Services.

At the end of the application appointments, the Access Coordinator summarizes the information into an Assessor Summary Report (ASR). You will get a copy of the ASR when it is completed.

Step 2: Identifying Service Needs

The Access Coordinator will assist the individual and their support network to identify which MCSS services may be helpful. With consent, the Access Coordinator will make any required referrals to MCSS Funded Services. Your Access Coordinator can also suggest some other community based services and supports that you can contact yourself. Please see the Supports and Services section of our website to search for other services and supports.

Step 3: Updating Information

If at any time the person or their support network needs more information, or their contact information changes (e.g. address, phone number), they should contact their Access Coordinator. They should also advise the Access Coordinator if they experience any significant changes such as new or changing needs, changes in the person’s living, personal, and/or caregiving situation. The Access Coordinator will update the information that is on file and, together with the person and their support network, they will determine what next steps are needed.