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Contact Us & Feedback

Anyone can call us for information, consultation or to get some help.  Please know informed consent is required in order to disclose any client related information. 

Our business hours are Monday to Friday, 8:30 am – 4:30 pm except on statutory holidays.

For eligibility information call: 1 877 376 4674 ext. 340 or email: intake@dsohnr.ca.  If you are new to adult developmental services, submitting documentation or have questions related to the DS eligibility process please don’t hesitate to call or email our Intake and Eligibility staff.

Application completion and service recommendations – if you are in the process of completing the ADSS/SIS with a DSO staff member please contact your Assessor directly. Their name will be on the letter you received to book your application appointments.

Service Navigation - call 1 877 376 4674 ext. 212 (please leave a message and we will get back to you) or email Service Navigation at servicenavigation@dsohnr.ca. The Service Navigation team responds to callers known to the DSO including family members and service providers.  Please call about any changing needs or questions you have. 

DSO Hamilton-Niagara Region, Hamilton Site

c/o Contact Hamilton,
140 King Street East, Suite 4,
Hamilton, ON, L8N 1B2
Parking Instructions

Phone: 905-297-5604
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Fax: 905-667-0671
Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Walk-in hours are currently not available. Please call to make an appointment.

Contact DSO


DSO Hamilton-Niagara Region, Brant Site

c/o Contact Brant,
643 Park Rd. N.,
Brantford, ON, N3T 5L8

Phone: 519-512-0010
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Walk-in hours are currently not available. Please call to make an appointment.

Contact DSO Brant


DSO Hamilton-Niagara Region, Niagara Site

c/o Contact Niagara,
23 Hannover Drive, Unit 8,
St. Catharines, ON, L2W 1A3

Phone: 289-477-5305
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674
Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Walk-in hours are currently not available. Please call to make an appointment.

Contact DSO Niagara


DSO Hamilton-Niagara Region, Haldimand, Norfolk, Six Nations and New Credit Site

228 John Street, Simcoe, ON,  N3Y 2Y8
Mailing Address:
124 Norfolk Street North, P.O. Box 278, STN. Main, Simcoe, ON, N3Y 4L1

Phone: 905-296-0104
Toll-Free Phone: 1-877-DSO-HNR4 / 1-877-376-4674

Toll-Free Fax: 1-844-777-6663

Email: info@dsohnr.ca

Walk-in hours are currently not available. Please call to make an appointment.

Contact DSO Haldimad, Norfolk, Six Nations and New Credit


TTY and Interpretation Services

Both TTY service and interpretation services are available upon request. If you require either of these services, please call DSO Hamilton Niagara region at 1-877-376-4674 and identify your need. We will be happy to help you.

Your Feedback Matters

Would you like to give us feedback about our services?

Feedback includes giving us compliments, making a complaint or giving us suggestions for improvements.

For more information and to give us feedback, feel free to use the forms on this page.

Do you want to learn more about how DSO can help?

Contact Us
© Copyright 2019 Contact Hamilton. All Rights Reserved.

How to Reach Us:
140 King Street East, Suite 4
Hamilton, ON, L8N 1B2
Phone: 905-570-8888
Email: info@contacthamilton.ca

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